Getting Started for Businesses
Quick Start Guide
Welcome to VEX! This guide will help you get your business registered and start building trust with your customers.
Step 1: Business Registration
What You'll Need
- Business verification documents
- Company information (name, website, description)
- Contact details
- Wallet address (for Web3 features)
Registration Process
- Visit the VEX platform
- Click "Register Business"
- Complete KYC verification
- Submit business details
- Await approval (typically 24-48 hours)
Step 2: Choose Your Plan
Review our pricing plans and select the one that fits your needs:
Feature | Basic (Free) | Standard ($288) | Enterprise ($380) |
---|---|---|---|
Customer Feedback | ✅ | ✅ | ✅ |
Tracking | ❌ | ✅ | ✅ |
VEX Trust Seal | ❌ | ✅ | ✅ |
Analytics | ❌ | Basic | Advanced |
Support | Community | Priority | Dedicated |
Step 3: Integration
API Integration
const vexAPI = new VexAPI({
apiKey: 'your-api-key',
businessId: 'your-business-id'
});
// Initialize feedback widget
vexAPI.initWidget({
position: 'bottom-right',
theme: 'light'
});
Widget Installation
Add our feedback widget to your website:
<script src="https://api.vex.network/widget.js"></script>
<script>
VexWidget.init({
businessId: 'YOUR_BUSINESS_ID',
position: 'bottom-right'
});
</script>
Step 4: Collect Feedback
Enable Feedback Collection
- Configure feedback forms
- Set up email notifications
- Customize feedback categories
- Enable reward distribution
Monitor Performance
- Access real-time dashboard
- Track customer satisfaction scores
- Analyze feedback trends
- Export reports
Step 5: Display Trust Signals
VEX Trust Seal
Once verified, you can display the VEX Trust Seal on your website:
<div id="vex-trust-seal"></div>
<script>
VexWidget.displayTrustSeal('vex-trust-seal');
</script>
Reputation Score
Show your real-time reputation score to build customer confidence.
Best Practices
Responding to Feedback
- Respond within 24 hours
- Be professional and courteous
- Address concerns directly
- Thank customers for positive feedback
Improving Your Score
- Consistently deliver quality service
- Act on customer suggestions
- Maintain transparent communication
- Reward loyal customers
Support Resources
Next Steps
Ready to start building trust?
- Complete your business profile
- Install the feedback widget
- Start collecting verified reviews
- Watch your reputation grow!